Facilities and Operations Assistant

The Facilities and Operations Assistant is at the forefront of efforts dedicated towards making Hayy Jameel a world-class facility. The role works closely with the Facilities and Operations Manager in managing the day-to-day operational support services of security, maintenance, repair and cleaning. 


Job Description 

Hayy Jameel is a dynamic new building set to be home to multiple entities, run by Art Jameel and like-minded partner tenants. This role ensures that all aspects of the building are run smoothly, responsibly, sustainably, and professionally all year round. This role works most closely with the Total Facilities Management third party contractor as well as the Facilities and Operations Manager. The following are some of the key responsibilities: 

  • Ground supervision of regular Plan Preventive Maintenance (PPM) for all building facilities and assets, including but not limited to CCTV, Access Control Systems, HVAC, Electrical, Mechanical, and Plumbing
  • Coordinating with contractors throughout projects to ensure that deadlines are met, and set standards are followed
  • Monitoring the soft services team and ensuring the facilities are clean, well-maintained, and presentable to the guest
  • Coordinating repair services for facilities, including HVAC, plumbing, electrical, carpentry, painting, and landscaping
  • Managing the procurement of spare parts and materials as needed
  • Support the Facilities and Operations Manager in supervising renovation projects, capital upgrades and refurbishments 
  • Act as on-site in-charge during the absence of Facilities and Operations Manager
  • Assist in supervising the delivery of all annual maintenance contracts
  • Contribute to setting operational policies and procedures where required
  • Assist in managing the operations and facilities department’s administrative tasks including liaising with suppliers for orders, filing legal agreements and other relevant documents
  • Assist in tracking and managing Hayy Jameel’s inventory

Act as a vital member of an internal Crisis Group that prepares ahead to prevent building emergencies, and that builds, maintains, and disseminates plans and information to address such incidents 



Reports to the Facilities and Operations Manager


Qualifications and experience 

  • Previous experience in a similar role 
  • Knowledgeable in HVAC, MEP, and other building systems
  • Analytical and problem-solving skills 
  • The ability to lead and manage teams and projects 
  • Organization, time management, prioritizing, and the ability to handle a complex, varied workload 
  • Calm, professional, and friendly demeanor, and a positive, solutions-oriented approach 
  • Computer skills – able to navigate through Windows 10 with basic knowledge of administration and troubleshooting 
  • An understanding of building security systems and basic intra- and internet networking/telephony concepts and maintaining regulated control access to the building’s information systems 
  • An understanding of emergency fire, health, and safety procedures (relevant training and qualifications such as security regulatory agency certification and First Aid training are preferred). Documenting standard operating procedures and guidelines for specs of the building, such as the electrical and structural capacity for internal and external reference 
  • Productive and responsive in using mobile tools, apps, and cloud services.


Conditions of Work 

  • This is a full-time position based in Jeddah, KSA, with occasional travel to Dubai, United Arab Emirates 
  • Occasional weekend and evening work according to events and programs is as required 


Benefits include 

  • Full health & dental insurance 
  • Visa sponsorship 
  • 25 days annual leave